More Than A Candle, a family-owned soy candle store, is seeking a personable and customer-oriented Part-Time Retail Sales Associate to join our team. As a Part-Time Retail Sales Associate, you will play a vital role in providing exceptional customer service, promoting our unique line of soy candles, and ensuring an enjoyable shopping experience for our valued customers. This position offers 1-2 days a week, with the potential for additional hours during peak seasons.
- Expected Pay: $13 per/hour
- Expected Hours: 8-24 per/week
Qualifications
- High School Diploma: Minimum educational requirement.
- Excellent Communication Skills: Strong verbal communication skills to engage effectively with customers and team members.
- Customer-Focused Attitude: A genuine passion for delivering exceptional customer service and creating positive shopping experiences.
- Basic Computer Understanding: Comfortable using basic computer systems and point-of-sale operations.
- Organizational Skills: Ability to multitask, prioritize tasks, and maintain a clean and organized sales floor.
- Product Knowledge: Interest in and willingness to learn about candles or related products.
- Availability: Part-time availability, working 1-2 days a week, with the potential for increased hours during busy seasons or as needed.
- Physical Stamina: Ability to stand for extended periods and lift/move objects weighing up to 25 pounds.
Responsibilities
- Customer Service: Welcome customers warmly, assist them in finding products, and provide relevant information and recommendations about our soy candles.
- Sales and Promotion: Utilize your interpersonal skills to engage customers, highlight the features and benefits of our soy candles, and encourage upselling and cross-selling opportunities.
- Point of Sale (POS) Operations: Process customer transactions accurately and efficiently using basic computer skills. Handle cash, credit card, and other payment methods with attention to detail.
- Merchandising: Maintain a clean, organized, and visually appealing store environment by ensuring candles are well-stocked, properly displayed, and attractively presented.
- Product Knowledge: Stay updated on our soy candles' characteristics, fragrances, and sizes to provide accurate information and relay promotions and special offers to customers.
- Customer Support: Address customer inquiries, concerns, and complaints professionally and promptly, aiming to resolve issues to the customer's satisfaction.
- Inventory Management: Assist in receiving, unpacking, and organizing incoming shipments. Monitor stock levels and communicate restocking needs to the store manager.
- Store Operations: Collaborate with team members to ensure smooth store operations, follow opening and closing procedures, maintain security measures, and participate in periodic stock counts.
- Seasonal Support: Be available to work additional hours during busy seasons, such as holidays or special events, as determined by the store manager.
What's great in the job?
Join our team at More Than A Candle as a Part-Time Retail Sales Associate, and discover why it's a fantastic opportunity to work with us. Utilize your strong people skills, basic computer understanding, and high school diploma to provide exceptional customer service and promote our eco-friendly soy candles. Be a part of our family-oriented environment where your contributions are valued, and create a warm and inviting atmosphere for our customers. We offer a flexible part-time schedule, providing you with work-life balance, and the potential for additional hours during peak seasons. Come join us and embark on a rewarding journey with a passionate team dedicated to offering delightful candle experiences to our valued customers.